This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act and the GDPR, sensitive information includes what is defined as your ‘personal data’.
More formally, we are Messy Monkeys LLP. We are a Limited liability partnership registered in England and Wales with Company number OC385800 and our registered office is at Clavering House, Clavering Place, Newcastle Upon Tyne, England, NE1 3NG.
Messy Monkeys also refers to our franchisees who license our brand and software.
We are registered with the Information Commissioner’s Office under registration number – ZA268033
All our franchisees are registered with the ICO – for details of their registration numbers please contact Messy Monkeys LLP via email at email@example.com.
For the purposes of the Data Protection Act 1998 (the ‘DPA’) and in-line with the European Union General Data Protection Regulations (the ‘GDPR’) Messy Monkeys LLP is the Data Controller.
We will use the information that you give us to deliver:
We compile statistics about user trends on our Website, which are used by third party organisations to understand how users interact with businesses, brands, and one another online and to advise about these things. These statistics are drawn from a dataset which does not contain any information from which you can be identified.
We will collect and process the following information about you and your children:
Information you give us – this is information about you that you give us by completing our registration form on our Website or by corresponding with us by phone, email or otherwise. We only request from you the minimum data required for you and your children to use our service. The information we require from your children is their first name, last name, date of birth and any allergen information. The information we require from our parents is your first name, last name, full residential address, a functioning email address, a telephone number and a further emergency contact number.
Information we collect about you – Whenever you visit our Website we may automatically collect the following information:
Information we receive from other sources – This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this Website. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
The information and content held on our Website is deployed geographically to maximise user experience. We will never share your user information with third parties for promotional purposes. We do work with the following third parties in order to provide our services to you:
dx3webs.com– who host our website and store our data and more info can be found on them here
The Blog House LTD – who manage our website at dx3webs.com and other aspects of our online operations. More info can be found on them here
We may also disclose your personal information to Facebook Inc in order to fulfil our services. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php
We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed.
We have adopted industry best practices from both technological and business process perspectives in order to make the security of your data a key part of the way we do business.
We have policies and practices in place that not only ensure our compliance under the DPA but also the GDPR, including training and adequate procedures put in place for any staff that handle or have access to sensitive information.
We may contact you via email with updates about our Messy Monkey service that we offer or any changes that we have made to our Website.
You can opt in or out at any time by clicking the ‘Unsubscribe’ link in our emails.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
You have the right to find out about what information we hold about you. Your can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. To make a request for information please contact firstname.lastname@example.org and a member of our team will be in touch.
You also have the right ‘to be forgotten’ and to have your information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at email@example.com.
There will be no charge made for electronic access to your information or for your right to be forgotten from our systems.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
As part of our overall approach to privacy and transparency, this section describes what cookies are in the context of our web and mobile interfaces, and what their use means to you. At the end, we’ve included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.
We use the following types of cookies:
You can find more information about the individual cookies we use and the purposes for which we use below:
We use Google Analytics to understand general trends about our content and traffic sources; for example, where users come from, which pages are most popular, which sites provide most traffic, how our marketing efforts impact the amount of visits we receive.
Google’s statement about privacy can be found here.
Word Press Stats
We use Word Press Stats to let us know how many visits our Website gets, and what posts and pages are the most popular. You can find out more about Word Press here.
Links which provide more information about cookies:
Link explaining how to switch off cookies in various browsers:
Contact the Information Commissioner if there is a problem
If you consider we have not addressed your problem, you can contact the UK Information Commissioner’s Office for assistance. Further information can be found via https://ico.org.uk/for-the-public/raising-concerns/.
Last updated: 01/09/2018:
Facebook advertising details added